Shipping policy

Last Updated: October 2025

Free UK Shipping Rates || International Shipping Rates calculated at checkout.

All orders are processed within 3 business days, however allow up to 2 weeks to receive your order. You’ll receive an order confirmation email (if subscribed), as well as another email when your order has been shipped.

Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

 

How to check your Order Status

When your order has shipped, you’ll receive an email with a tracking number.
If you haven’t received your order within 5 days of the estimated delivery date, please contact us at [rhisetzuk@outlook.com] with your name and order number.

Lost or Damaged Orders

We are not responsible for packages lost or damaged in transit. All orders are securely packed and posted carefully. 
If your order arrives damaged, please email us immediately at [rhisetzuk@outlook.com] with your order number and a photo of the damaged item - we can then discuss further solutions.

Contact Us: 

If you have any questions about this Shipping Policy, please contact us at rhisetzuk@outlook.com ☆