Refund policy

Last Updated: October 2025

We are sorry you’re looking to return/get a refund… We want you to be completely happy with your purchase! If you’re not satisfied for any reason, we’re here to help.

Returns

Due to all orders being customised and personalised, we do not accept returns. However, do not hesitate to email us at [rhisetzuk@outlook.com] with any questions or concerns.

Damaged or Incorrect Items

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item.

We’ll evaluate the issue and be in contact, and we can communicate further solutions.

Sizing Issues

Please feel free to contact us, we are happy to come to a conclusion and take actions to ensure everyone is happy with their purchases.

Contact Us

If you have any questions about our Returns or Refunds Policy, please reach out at: rhisetzuk@outlook.com ☆